Director of Operations

Context and Background:

LEAP | Pecaut Centre for Social Impact envisions a society where everyone has the opportunity to reach their full potential. Since our founding over six years ago, the Centre has built a unique venture philanthropy model across the country, catalyzing large scale social impact by selecting, supporting and scaling breakthrough social ventures and unleashing the potential of collaboration across sectors. Today, our portfolio consists of 14 social ventures and has mobilized over $12M of pro bono, influenced over $50M of funding toward its portfolio, and impacted the lives of hundreds of thousands across Canada and beyond.

LEAP is seeking an extremely organized self-starter with a drive to get things done and a keen attention to detail.  The Director of Operations will be responsible for the effective and efficient operations of the Centre and the Centre’s administrative functions.  The Director of Operations is the cornerstone of the Centre, managing the Centre’s finances and reporting, leading human resources, tracking operations, keeping a pulse across the priority work at the Centre and managing the overall logistics and coordination of the Centre’s team and board. This individual will serve as a trusted advisor to the Managing Director, providing critical project management support and developing presentations.

This position offers a unique opportunity to blend your go-getter attitude and your skills and knowledge with your passion for and experience in social progress and to grow a young, dynamic organization to amplify change in Canada. The role reports into the Centre’s Managing Director and works closely with the LEAP team, located in the Boston Consulting Group office in downtown Toronto.  

Primary Responsibilities:

The Director of Operations will be primarily responsible for overseeing the administrative functions and logistics of the Centre and establishing, tracking and enhancing our operations so that we maximize the Centre’s effectiveness and impact as a team.

Lead administrative functions

  • Manage our finances, budgeting and financial reporting, working closely with our accountant and auditors

  • Coordinate collection and review of monthly team expenses, preparing summaries for approval

  • Oversee all elements of human resources, including recruiting, hiring, onboarding, training, performance management and the development and implementation of policies

  • Manage internal and external meetings, including the board of directors, advisory board and weekly team meetings ensuring agendas and materials are sent in advance, logistics are arranged, and minutes are taken and shared

Advise and support Managing Director on key priorities

  • Support Managing Director in setting strategic priorities and managing time against those priorities

  • Create presentations for a range of audiences, from board decks to partnership pitches  

  • Develop communications and correspondence to keep key stakeholders informed and to seek their input

Enhance team effectiveness and efficiency

  • Lead process to develop and track annual and quarterly objectives, including creating organizational dashboard

  • Assess, identify and implement process improvements to increase team effectiveness

  • Develop, refine and implement organizational policies and procedures 

Lead strategic and ad hoc projects

  • Lead the implementation and management of system rollouts for the Centre (e.g., Salesforce, project management)

  • Oversee strategic and operational organization-wide projects or initiatives

  • Develop the annual budget and operating plan with the managing director for board approval

Skill Requirements:

Skill Requirements

  • Passion for creating social change and addressing systemic inequities

  • Demonstrated leadership and initiative through prior experiences

  • Excellent organizational management skills, such as setting and achieving strategic objectives and plans

  • Experience within administrative function, such as finance, human resources or operations

  • Strong analytical skills, both quantitative and qualitative

  • Ability to produce and edit high-quality written materials (articles, presentations etc.)

  • Excellent interpersonal, collaboration, communication and public speaking skills

  • Flexibility to perform a multifunctional role on a small, nimble team

  • Strong skills in Excel and PowerPoint are required

  • Working knowledge of Salesforce, Squarespace, MailChimp, and video editing considered an asset 

  • Demonstrated cultural competence working across many different populations

  • Positive attitude and sense of humour

We are committed to building a diverse and inclusive team that reflects the Canadians we serve. We promote employment equity and especially welcome applications from persons of colour, Indigenous peoples, persons with disabilities, LGBTQ persons, and others who may contribute diverse experience and perspectives to our team and our work.   


To apply, please send cover letter and resume to by April 1, 2019. We are only able to contact candidates who are selected to move forward in the process.